I feel increasingly that random group content in MMOs is an anti-learning environment. If people zone in with someone who is learning the fight, they’re likely to be disappointed because it will take longer. They don’t want to take ‘the hit’ of being part of someone else’s learning experience.This reminds me of one of the biggest differences between Japanese and North American culture in FFXIV. FFXIV has two forms of organizing group content with strangers:
- Duty Finder - This is the random group finder. You sign up, and the game matches you with other people in the queue.
- Party Finder - The leader lists her party, desired instance, and requirements. Other people apply to join. The leader can approve or disapprove of applicants.
My understanding is that in Japan, players use the Party Finder to form "learning parties". After they learn the fight, they use the Duty Finder to do the fight quickly with other experienced players.
In North America, it's the other way around. Party Finder is the province of experienced players, who usually require a applicant to have previously completed the instance. If you're new to a fight, you generally have watch videos and then sign up for Duty Finder and try and learn the fight on the fly. Too many new players in a given Duty Finder group generally leads to an unsuccessful run. Difficult fights (Titan HM before the patches) can be very hard to successfully complete in Duty Finder.
The Japanese system seems like a better experience to me. Expectations are clearly laid out in both cases. However, it suffers from two flaws. First, it is vulnerable to "cheaters". Someone who doesn't care about social opprobrium can just sign up as a newbie to Duty Finder and hope to be carried.
Second, it requires that people be willing to form those "learning parties". I have seen NA players try to form learning parties. Their parties never fill, and just sit half-empty in the finder for hours. My personal theory is that the Japanese approach to schooling, with formal study groups and cram schools at an early age, makes this approach a lot more natural for Japanese players.
There are ways the NA devs could forcibly shift players towards the Japanese model. For example, suppose that you had to previously complete the instance before you could sign up for it in the random group finder. That would mean that you absolutely had to use the Party Finder system for your first kill.
I am not sure if such a requirement would fly with NA players. It might work. For example, running learning parties would be an astonishing recruiting tool for established guilds. If the easy path wasn't there, maybe individuals would step and start learning parties, and thus form stronger and better networks.
But on the other hand, maybe it won't work. Maybe we want to be anonymous and not bear any responsibility towards other people. If we end up with more failed groups, so be it. We can always just try the instance again, and get a new group of people. Maybe if this was a requirement, people would just quit or roll alts when they hit that point.

